![]() ![]() For the first time since 2016, active-user-count websites report 0 Roblox users online.By the end of the hour, the last users go offline.The chat filter is affected, causing chat messages to not load properly.The glitch reaches users on the mobile app, who report being logged out of Roblox, which sparks concerns of their accounts possibly being compromised.Assets on pages, such as avatars, thumbnails, and rating percentages do not load. ![]() The website remains accessible, but the pages are completely dysfunctional.They report that "many player experiences are impacted". reports an "Active Incident" and a "Service Disruption" across the website, mobile app, Xbox app, experiences, Roblox Studio, data stores, experience–joining, and avatar.It is reported that Roblox had lost 99% of its active users.By the end of the hour, servers begin to crash rapidly. Most people who are online on Roblox start to notice lag. These servers begin to crash, and some users are unable to join experiences. 1 hour before the outage – At around 4 PM PST, the bug begins to reach most servers.During the hours leading up to the event – Users report minor issues with their avatar, and some experiences' lagging more than usual.įootage of Roblox before it was put under maintenance October 28, 2021 At 7 PM PST, the Community Creations tab of the Avatar Shop is reported by one user on the Developer Forum as broken, and even though the outage wouldn't begin until nearly 21 hours after this post was made, some have considered this to possibly be the start of the outage.The Roblox Status page documenting the incident, seen on October 31, 2021, at 6:00 PDTĪn error message seen on Windows 10 when trying to open Roblox Studio during the maintenance The shutdown led to major internet coverage from Roblox users and non-users alike on YouTube, Twitter, Discord and other social media and news platforms. It was widely believed to be caused by the Chipotle Boorito Maze event or other traffic congestions, but this was quickly denied by the Roblox Twitter account and later by the postmortem blog post. The outage lasted for 72 hours and 45 minutes, or just over 3 days, making it the longest outage in Roblox history. The website was fully reopened worldwide at 5:45 PM PST on October 31, 2021. As Roblox incrementally reopened access to the website, the first users could join experiences 63 hours after the start of the outage, while others took longer to gain access. Roblox Studio also later began to function improperly due to these issues.ġ8 hours after the outage started, Roblox placed the site under maintenance for the first time since 2019. Later, many users were kicked from experiences, and, eventually, all users were. On October 28, 2021, at 4:45 PM PST/12:45 AM UTC, Roblox servers began to experience major, platform-wide system disruptions across the website and APIs, leading to website services like the Avatar Editor being unable to load, huge chat issues, and in- experience performance's becoming very slow.
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