If you want a company that promotes FALSE ADVERTING, HORRIBLE CUSTOMER SERVICE, ZERO CONFLICT RESOLUTION, WASTING HOURS OF YOUR TIME, TONS OF ISSUES, CANT USE POINTS EARNED, FEELING RIPPED OFF then go ahead but I’d recommend staying far away. STAY AWAY!!! This credit card company has absolutely gone to trash. Why can’t they tell us that? Oh well turn off you blockers!! Luckily the card is good but the bank system stinks! Part 2!! Well egg on face! After a couple of weeks of frorratikn I found out by going to Safari that I had web blockers engaged! Turned it off and hey presto! Seamless service. ![]() Ive been polite, gentlemanly and respectful, they have treated me like a naughty child! Bad service! Pushy tiger moms for CSR’s who can’t say anything that isn’t in their script! Humbug. She still insisted that I was wrong! I had an online account with my secured card and it was seamless! This is just frustration and yet everything is as it should be on the account when I fiddle for five minutes to get in! Over the past couple of weeks since I’ve tried to resolve this problem I’ve had nothing but passive agression from the CSR’s. She just wouldn’t listen to what I was doing! She asked me to try it her way and I got nothing but an error message. The only way I can access my account is via browser or app Forgot password? Then I go trigger the whole rigamarole of creating a new Username and password then entering my CVV then a code and voila, enfin! I access my account! Today I phone Customer Service and was told I’m doing it wrong. The only answer I get it… all you need to do is enter your user name and password. My App refuses to let me in telling me after verifying me that I have a login issue. On my Mac I gets blank page with the logo and the language, and on the bottom of the page I get the services. ![]() I have tried over and over since 26 May to set up my online banking.
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